Terms & Conditions
Your reservation is confirmed when we receive a deposit of 25% of your booking.
Please note that this deposit is non-refundable.
- The balance of the total amount is due 14 days prior to arrival. The amount can be transferred to the Muriel & Curiel Bank (MCB) account mentioned your folio/invoice. Please mention your FL-number in correspondence with our Reservations Department, so we can connect your payment to your booking.
- If you prefer paying by Credit Card, you can contact our Reservations Department. When paying by Credit Card there is an additional charge of 4% for the Credit Card costs that are being made.
In the unfortunate case of cancellation, the following costs are involved if you have not booked the Flex Rate:
- If cancelled 44 days before arrival; your non-refunded deposit
- If cancelled 43 to 14 days of arrival – 50% of the total balance will be refunded
- If cancelled 14 days before arrival – 25% of the total balance will be refunded
- If cancelled within 14 days of arrival, no shows and early arrivals or departures, there will be no refund.
Would you prefer more flexibility? You have the option to add the Flex Rate to your reservation.