Introduction

These Terms and Conditions govern the provision of services by Sorobon Luxury Beach Resort located at Sorobon 10, Kralendijk, Bonaire.
By booking a stay at our hotel, guests agree to these terms.

Reservations and Payments

Reservations can be made online, by phone, or in person.
A non-refundable deposit is required to secure your reservation.
Full payment must be received 30 days prior to your arrival date. If this condition is not met, a 5% surcharge will be applicable on the open standing amount.

Cancellation Policy

To mitigate any unexpected situations, we strongly recommend our guests consider obtaining comprehensive travel insurance for their peace of mind.

Cancellations made up to 30 days prior to arrival result in the loss of the deposit without any additional charges.

Cancellations made within 30 days prior to arrival require the full payment of the reservation amount. Also, if this full payment has not been received yet, Sorobon Luxury Beach Resort, has the right to collect the full amount.

Small changes to booking dates, such as modifying your check-in date by a day, are permitted up to 30 days prior to arrival. Please be aware that any modifications are subject to availability and will cost $100,-.

Major changes of your booking are perceived as a cancelation and a new booking should be made. This may result into a loss of your initial booking non-refundable deposit. Contact us to discuss your specific situation.

In the event of a recognized natural disaster, public health emergency, or pandemic that directly affects your ability to travel to Sorobon Luxury Beach Resort, or significantly impacts the operation of the resort, the standard cancellation policy remains applicable.

Breakfast

Breakfast is served daily from 08.00 AM to 10.00 AM. Breakfast is not included in the Room Rate and it can be booked in advance or  ordered per day.

Beach House Occupancy

The base occupancy of our single bedroom Beach Houses is 2 guests. The maximum occupancy for a single bedroom Beach House is 4 guests, where maximum 3 Adults are allow without children. 2 Adults and 2 Children are allowed. For the additional person(s), a Sofa Bed will be prepared in the living room. An Extra Person Surcharge is applicable when more then 2 guests stay in the Beach House:

• Adult (max. 1 / >16yr.) – $75,-/adult per night. 
• Child (max. 2 / <17yr.) – $35,-/child per night.

Check-In and Check-Out

Check-in is possible as of 2 PM and check-out is possible until 11 AM.
Early check-in and late check-out requests are subject to availability and may incur additional charges.

Guest Conduct

Guests are expected to conduct themselves in a manner that is respectful of other guests, hotel staff, and property.
Excessive noise, disturbances, and illegal activities are strictly prohibited. 

Liability

The hotel is not responsible for loss, damage, or theft of personal belongings.
Any damage to hotel property caused by guests will result in a charge for repairs or replacement.

Room Occupancy

The maximum number of guests per room is specified during booking.
Additional charges may apply for extra guests.

Pets and Service Animals

Animals from guests are not allowed on the Sorobon Luxury Beach Resort property.
An expection can be made for service animals.

Amenities and Services

The hotel provides various amenities and services as detailed on our website.
Availability of amenities may vary and are subject to change without notice.

Privacy Policy

The hotel collects personal information for booking purposes and adheres to a strict privacy policy.

Modification of Terms

The hotel reserves the right to modify these terms and conditions at any time.

Governing Law

These terms are governed by the laws of Bonaire.

Contact Information

For any inquiries, please contact us at reservations@sorobonbeachresort.com

Sorobon Luxury Beach Resort

Kaminda Sorobon 10
Kralendijk
Bonaire