Terms & Conditions

Payment Policy:

• The balance of the total amount is due 14 days prior to arrival. The amount can be transferred to the Muriel & Curiel Bank (MCB) account mentioned your folio/invoice. Please mention your FL-number in correspondence with our Reservations Department, so we can connect your payment to your booking.
• If you prefer paying by Credit Card, you can contact our Reservations Department. When paying by Credit Card there is an additional charge of 4% for the Credit Card costs that are being made.

Cancellation Policy:

In the unfortunate case of cancellation, the following costs are involved if you have not booked the Flex Rate:

• If cancelled 44 days before arrival; your non-refunded deposit
• If cancelled 43 to 14 days of arrival – 50% of the total balance will be refunded
• If cancelled 14 days before arrival – 25% of the total balance will be refunded
• If cancelled within 14 days of arrival, no shows and early arrivals or departures, there will be no refund.